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CUSTOMS DELAYS

Please note that we are experiencing delays on goods coming into the UK from Germany.
This is due to extra customs procedures and may lead to your order taking longer than usual to arrive.
We apologise in advance if you are affected by this.
CUSTOMS DELAYS

Please note that we are experiencing delays on goods coming into the UK from Germany.
This is due to extra customs procedures and may lead to your order taking longer than usual to arrive.
We apologise in advance if you are affected by this.

Returns

 

We offer free tracked returns on items that are less than 20kg and smaller
than 61cm (L) x 46cm (W) x 46cm (D)

No printer required.

Returns are accepted up to 30 days from the date of purchase.

Any returned items must be unused, in pristine condition and in all original packaging which must be clean and undamaged.

Please do not write on the product packaging or attach and tape or labels to it.

If you have one of our returns labels and would like the item collecting from your property (fee applies) please click here

If you do not have a label please click here.

Goods returned otherwise than in accordance with the above conditions will not be accepted for return, no refund will be issued and if you want us to send the goods back to you it will be your responsibility to cover the costs of return postage and packing.