Our stock is held at several warehouses located in the UK, Europe and the United States. Our inventory management system aggregates the stock levels in all locations.
Where an item is marked as "Available" it means that it is available from one of the warehouses, not necessarily in the UK. Where an item is stocked outside of the UK we will have the item(s) brought over to our UK base and will then ship it to you.
It normally takes 2-3 working days for goods to come in from Europe and 2-4 weeks from the USA.
If you are planning on coming to our store for a specific item, please contact us first to ensure it is in UK stock to avoid a wasted journey.
Occasionally, events beyond our control may cause delays.
All UK orders over £100 benefit from FREE tracked shipping. Orders under this amount are charged a flat rate of just £4
All of the information entered on this site is encrypted before it is transmitted between your computer and ours. Your credit or debit card details are stored until your order is processed in an encrypted 128 bit format to prevent any unauthorised access. This information is not kept or passed on to us. We will only use your card details for the payment you authorise. We will not disclose your card details to any third parties other than the bank that processes them for payment.
There is less risk of fraud to a customer making a credit or debit card payment on a properly secured web page, than any other method of credit or debit card payment.
Our credit and debit card transactions are processed using Worldpay. This is an approved payments solution provider for most major banks or financial institutions. Online transactions can also be processed using Paypal.
This website is secure. The key to web page security is known as an ‘SSL certificate’, and can be identified by the yellow padlock symbol or SSL issuing company symbol that appears in the status bar area at the bottom right hand corner of your browser window. This identifies that the webpage is secure and encrypted.